Privacy policy

GrannyMaster recognizes that your privacy is very important, and we take it seriously. This Privacy Policy (“Privacy Policy”) describes our policies and procedures on the collection, use, disclosure, and sharing of your personal information when you use the GrannyMaster Platform.

This Privacy Policy applies to activities by GrannyMaster and its affiliates and subsidiaries (collectively “GrannyMaster,” “we” or “us”). Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service.

The Information We Collect

We collect information directly from individuals, from third parties, and automatically through the GrannyMaster Platform.

Account and Profile Information: When you create an account and profile on the GrannyMaster Platform, we collect your name, contact information (including your telephone number), demographic information, and other information you provide, such as educational qualifications, areas of interest and educational interests. Your name, photo, and any other information that you choose to disclose will be available for viewing by the public and other users of the GrannyMaster Platform. Once you create a profile, others will be able to see in your profile certain information about your activity on the GrannyMaster Platform, such as the courses that you have contributed to the platform and the courses that you have completed on the platform.

Your Content: We collect the information and content that you post to the GrannyMaster Platform, including your contributions, comments and posts related to courses and their content. This also may be indexed by various search engines and be republished elsewhere on the Internet in accordance with our Terms of Service. For more information about what you can change, see the below section on Your Choices.

Communications. Your contact information will be used to communicate with you (via email, phone, text message, through the GrannyMaster Platform or otherwise). When you communicate with us (via email, phone, text message, through the GrannyMaster Platform, or otherwise), we may maintain a record of your communication. By disclosing your contact information to GrannyMaster, you consent to our use of your contact information to communicate with you.

Automatically Collected Information About Your Activity. We may use cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of the GrannyMaster Platform. We also collect information that your computer or mobile device provides to us in connection with your use of the GrannyMaster Platform such as, but not limited to, your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs. We also receive information when you view content on or otherwise interact with the GrannyMaster Platform, even if you have not created an account.

Engagement. We collect browsing information – such as, but not limited to, IP address and location, date and time stamp, user agent, GrannyMaster cookie ID (if applicable), URL, unique advertising or content identifiers (if applicable) and time zone, and other information about user activities on the GrannyMaster Platform. We may also receive information about you from third parties, such as other users, partners (including ad partners), or our affiliated companies.

How We Use Your Information

We do not sell your personal information – such as your name and contact information – to third parties to use for their own marketing purposes. GrannyMaster uses the information we collect for the following purposes:

  • Provide our Services. To provide you the services we offer on the GrannyMaster Platform and make the GrannyMaster Platform available to the public, communicate with you about your use of the GrannyMaster Platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes.

  • Personalization. To tailor the content and information that we may send or display to you on the GrannyMaster Platform, to suggest content, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the GrannyMaster Platform.

  • Advertising. To display interest-based advertising to you on the GrannyMaster Platform, to improve our advertising and measurement systems so we can show you relevant ads, to pre-fill forms in ads, and to measure the effectiveness and reach of ads and services.

  • Marketing and Promotions. For marketing and promotional purposes, such as to send you news and newsletters, special offers, promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services.

  • Analytics. To gather metrics to better understand how users access and use the GrannyMaster Platform; to evaluate and improve the GrannyMaster Platform, including personalization, and to develop new products and services.

  • Comply with Law. To comply with legal obligations, as part of our general business operations, and for other business administration purposes.

  • Prevent Misuse. Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

How We Share Your Information

We share information as set forth below, and where individuals have otherwise consented:

Service Providers. We may share your information with third-party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service and support providers.

Affiliates. The information collected about you may be accessed by or shared with subsidiaries and affiliates of GrannyMaster, whose use and disclosure of your personal information is subject to this Privacy Policy.

Business Transfers. We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.

Legally Required. We may disclose your information if we are required to do so by law.

Protection of Rights. We may disclose information where we believe it necessary to respond to claims asserted against us, or to comply with legal process, enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of GrannyMaster, its users, or others.

Your Content and Public Information. Your content, including your name, profile picture, parts of your profile information that you consent to disclose, and certain associated activity information is available to other users of the GrannyMaster Platform and may be viewed publicly. Public viewing includes availability to non-registered visitors and can occur when users share your content across other sites or services. In addition, your content may be indexed by various search engines. See the section below about Your Choices for information about how you may change how certain information is shared or viewed by others.

Metrics. We may share with our advertisers or publishers aggregate statistics, metrics and other reports about the performance of their ads or content on the GrannyMaster Platform such as the number of unique user views, demographics about the users who saw their ads or content, conversion rates, and date and time information. We do not share IP addresses or personal information, but certain features may allow you to share your personal information with advertisers on our platform if you choose to do so.

Anonymized and Aggregated Data. We may share aggregated or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.

Do-Not-Track Signals. Please note we do not change system behavior within the GrannyMaster Platform in response to browser requests not to be tracked.

GrannyMaster Ads and Personalization

We may display personalized content (including from third-party content publishers) and personalized ads (including sponsored content), based on information that we have collected via the GrannyMaster Platform. We also may report aggregated or de-identified information about the number of users that saw a particular ad or content and related audience engagement information to publishers of content on the GrannyMaster Platform.

Third-Party Ads on GrannyMaster

We may also work with third parties such as network advertisers to serve ads on the GrannyMaster Platform.

How We Protect Your Information

The security of your information is important to us. GrannyMaster has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using the GrannyMaster Platform on a shared or unsecured device. GrannyMaster will not be liable for any damages arising out of identity theft, or any other malicious activity by a third party that is performed by breaching the security measures implemented by GrannyMaster.

Access and Amend Your Information

You may update or correct your account information at any time by logging in to your account. You may also make a number of other adjustments to settings or the display of information about you as described in more detail in the following section about Your Choices.

Your Choices

You may, of course, decline to submit information through the GrannyMaster Platform, in which case we may not be able to provide certain services to you. You may also control the types of notifications and communications we send, limit the information shared within the GrannyMaster Platform about you, and otherwise amend certain privacy settings. Here is some further information about some of your choices:

Your Content. You may be able to edit or delete some of the content that you post at any time, based on the type of content. Certain content cannot be edited or deleted once posted. Any courses you have created may remain on the GrannyMaster Platform and be accessible to other users.

Emails, Text Messages, and Communications. When you join the GrannyMaster Platform by signing up for an account or creating a profile, as part of the service, as permitted by law, you are also opting to receive other emails and text messages from us that may be of interest to you as a user of the GrannyMaster Platform. You can manage your email, text messages, and notice preferences in your account profile settings, under your Emails and Notifications settings, but note that you cannot opt out of receiving certain administrative or legal notices from us. If you opt-out of receiving emails and text messages about recommendations or other information we think may interest you, we may still send you transactional e-mails and text messages about your account or any services you have requested or received from us.

Deleted or Deactivated Account. If you choose “Delete Account” in your profile’s “Privacy Settings,” then all of your content will be removed from public visibility on the GrannyMaster Platform, and it may not be restored by us, even if you change your mind. If you choose “Deactivate Account,” then you will no longer receive any communications from us, and users will not be able to interact with you; however your content will remain on the GrannyMaster Platform. Once you deactivate your account, you can reactivate it any time by choosing to log in.

Transferring Your Data

GrannyMaster is headquartered in India, and has operations, entities and service providers in India and throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions (including India) that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing terms and/or data transfer agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to delete that information.

Links to Other Websites

The GrannyMaster Platform may contain links to third-party sites or online services. We are not responsible for the practices of such third parties, whose information practices are subject to their own policies and procedures, not to this Privacy Policy.

Contact Us

If you have any questions or grievances about our practices or this Privacy Policy, please contact us using our webform or directly sending an email to

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on this page. If we make any changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the GrannyMaster Platform or to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes. By continuing to use the GrannyMaster Platform and GrannyMaster’s services without consenting to the changes or opting out, it will be deemed that you have consented to such changes by your conduct.

Last updated: December 25, 2020Gr